Privacy Policy

Last updated: May 2026

London Property Brokerage Limited ("we", "us", "our") is committed to protecting your personal data. This privacy policy explains how we collect, use and store your information when you use our website or engage our services.

1. Who We Are

London Property Brokerage Limited is registered in England and Wales. We are regulated by The Property Ombudsman (TPO) and supervised by HMRC for Anti-Money Laundering purposes. We are registered with the Information Commissioner's Office (ICO).

Contact: info@londonpropertybrokerage.com  |  0203 633 9596

2. What Data We Collect

3. How We Use Your Data

4. Legal Basis for Processing

We process your data on the following legal bases: (a) performance of a contract or pre-contractual steps; (b) compliance with legal obligations (AML, TPO); (c) legitimate interests in providing property brokerage services; (d) your consent where given.

5. How Long We Keep Your Data

We retain client records for a minimum of 5 years following the end of our business relationship, as required by the Money Laundering Regulations 2017. Marketing consent records are retained until you withdraw consent. Website enquiry data is retained for 2 years unless a business relationship develops.

6. Your Rights

Under UK GDPR, you have the right to: access your data; correct inaccurate data; request erasure (subject to our legal obligations); restrict processing; data portability; and object to processing. To exercise any of these rights, contact us at the details above.

You also have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.

7. Cookies

Our website uses essential cookies only — necessary for the site to function. We do not use tracking or advertising cookies. By using this website you consent to essential cookies being placed on your device.

8. Third Parties

We use Formspree to process website enquiry forms. Formspree's privacy policy is available at formspree.io. We do not sell, rent or share your personal data with third parties for marketing purposes.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. Our CRM system uses encrypted connections and access controls.

10. Changes to This Policy

We may update this privacy policy from time to time. The current version will always be available on this page with the date of last update shown above.